FAQ
GOT QUESTIONS?
We Have Answers
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What Are Your Business Hours?
Our office is open 8:00am – 5:00pm, Monday through Friday. Our technicians are available Monday through Saturday for standard service and evenings and Sundays for emergencies.
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Do You Give Free Estimates?
At Plumbing Doctor®, we charge by the job, not by the hour, so we are able to quote you an EXACT price for the work you need done. An estimate is just that – an estimated price, so what you think you may be paying may actually double by the time you get the final bill. With Plumbing Doctor®, there are no surprises. You know exactly what you are paying before we even begin the work.
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What Areas Do You Service?
In California, we service the cities of Davis, Dixon, Fairfield, Marysville, Vacaville, Winters, Woodland, Yuba City, Elk Grove, Sacramento, West Sacramento, Benicia, Vallejo, Walnut Creek, Concord and Martinez. In Nevada we service the Greater Reno area and Sparks.
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Do You Offer Discounts?
We offer the same low rate to all of our customers, with the exception of our Customer Care Program Members who receive an additional discount of up to 25%
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How Far In Advance Do I Need To Book An Appointment?
In most cases, we are able to respond to your need the very same day you call.
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Why Should I Use Plumbing Doctor?
With Plumbing Doctor®, you will know you are getting the highest quality service, competitive rates, Up-Front Menu Pricing, and an established company that makes customer satisfaction our top priority.