Thank you for being so promp in fixing our pluming leak. You all were very quick to respond to a major problem. It was stressful for us to realize the cost and change that our home would go through. However CALEB and the crew were extremely patient and understanding of our situation kudos to them! We are learning to adjust to hot water all the time now. It will be interesting to see how the system works come winter. Thanks Again!
Of course trouble always happens on a weekend! Thank goodness for Ron and Robert from Plumbing Doctor…. from the moment I called I felt reassured my plumbing issue would be resolved. They were quite busy but kept me informed on when they could squeeze me in. They came when they said they would then promptly corrected my plumbing problem. I found them both friendly, knowledgeable, and very courteous… would I use them again? Absolutely! In fact just signed up for a customer care program for lifetime service check ups…
Wow! We had to replace our sewer main, which we have known for a couple of years now. We called Mark as we were impressed with his service the first time when we needed help with a clogged drain. All I can say is they are the most professional, timely, hardworking crew we have ever dealt with in all my dealings with plumbers EVER! They did exactly the job they had mapped out within the time frame they had predicted. The yard is back in shape like they had never been here. The price is very reasonable. Very impressed! We will definitely use in the future and I highly recommend Reno Plumbing Doctor.
Had to have our sewer lateral replaced. Half was done in the winter and the other half done this spring. I felt sorry for the guys having to work in the cold winter, but they were able to get that done within a week. It was only 3 hours out of that time that we were not able to use water in the house. They are hard workers, honest, good work and always on time.
My experience with Reno Plumbing Doctor was nothing short of satisfactory, the owner Mark understood my needs and exceeded them on site. Had a sewer repair a few weeks ago and no problems. Job was completed in reasonable time and comfortably priced.
I had to find IMMEDIATE HELP! I arrived from WA state to stay with my granddaughters. The internet was my only source since I was a “foreigner ” and the parents were gone. Had to totally depend on previous reviews and my initial phone call to ‘Plumbing Doctor.” There isn’t enough space and time to tell what I think of this company. From the lady that answered my initial call, to the two fellows that showed up to “save my day”. I wish I could take them all back to WA with me! Excellent customer service and prices. My kids will be in great hands with ‘Plumbing Doctor”.
Called Plumbing Doctor in the morning with an urgent repair (in a remote location). Plumbing Doctor (Ron and Robert) arrived within hours; immediately diagnosed problem and proposed solution; Incredibly their parts store in van included the rare part required to resolve my problem. Job completed within a half hour. Answered questions pertaining to other problems in my residence and other rental property. Gave information that helped plan a schedule of repairs. Offered a lifelong membership for a one time fee, that gave immediate reduction on pricing. Made a very generous offer of other work, for that same day, at low/no cost. I accepted lifetime membership and the deals were good enough to offset cost of membership in a few years, and then assure significantly discounted pricing for work at all my properties. I can without hesitation recommend this team from Yuba City that demonstrated professionalism and great expertise.
I recently had Jorge out to locate and repair a cold-water leak. I wanted to share with you that I found Jorge to have excellent people-skills and excellent work ethic. He was very accommodating to our requests and concerns. He was very carful not to damage our landscaping and worked very diligently to get the repair completeed. When the City of Davis Building Inspector came out he commented on the excelleent job the plumber did.
It was a very easy experience with Josh. The dispatcher got Josh out quickly and everything happended in minutes. Other plumbing companies stated they had to replace the entire faucet, but Plumbing Doctor was able to repair it. They saved me time and money.
We have been dealing with “white and pink gunk” in our water for many years. Mark Hardy came out and recommeded a scale stop system. Mark showed up with helpers and they completed many difficult tasks in an incredibly short period of time, while always maintaining an outstanding attitude for quality control. Now our water tates great and there is no scale.
My wife and I have been very pleased with the proformance of the Solahart water heater system you installed in our home. In October we were getting 130 degree water from the Solahart system without using our gas water heater. We were also impressed with the care you and your crew took not only installing the new system, but also in removing the old solar unit.
After 15 years of being consistently overcharged for shoddy plumbing work due to the fact that we have qwest plubing we had the good fortune to be referred to Pluming Doctor. Kyle was our technician and he was very pleasant, personable, quick and efficient. He took the time to explain and answer questions. We will not hesitate to call Plumbing Doctor for any future problems.
I would like to express my appreciation for the work completed at my house. Mark and the trenchless crew did a complete copper re-pipe. Me and my wife are very pleased with the results, clear water and a huge increase in the showers water-pressure. Why we wited so long to have this done, I don’t know.
I would like to express our appreciation for the manner in which a major plumbing problem at our rental property was handled by your company. Mark was extremely helpful throughout the process. He demonstrated the highest professional standards in identifying the problem areas and completing the repair. We would not hesitate to recommend your company to others.