The Plumbing Doctor® began with a vision– to offer customers fast, courteous service in a way that would leave a lasting impression in our customers’ minds. By using unique and highly visible vehicles, completely stocked with all the necessary materials to provide fast, efficient service, the Plumbing Doctor® has achieved our goal of becoming the premier plumbing and drain-cleaning company in the area, with a name, image, and quality service that makes the Plumbing Doctor® a positive experience which is hard to forget.
We have built a solid customer base with thousands of repeat customers who have come to rely on the Plumbing Doctor® for any job, big or small. At Plumbing Doctor® we want to build a lasting relationship with our clients, so that they know they have a plumbing company they can count on and trust. Customer satisfaction is our number one priority and one we will continue to strive to achieve.
Michael Farias, the founder of Plumbing Doctor®, has been in the industry for over 40 years, and after owning and managing several successful plumbing companies, he has been able to take the best of each experience and apply it to the philosophies we abide by at Plumbing Doctor® today. He has developed a method of training that each of our technicians goes through so that they are equipped to provide our customers with the high-quality service they have come to expect. Mr. Farias has also developed a system that insures the customer has the same positive experience with the Plumbing Doctor®, no matter who their technician is. This system has enabled Plumbing Doctor® to always leave a positive, lasting impression on each and every one of our customers.
Contact Plumbing Doctor® today to see why we’re different.
If you live in one of our service areas, there is no doubt you have seen our unmistakable service trucks at one time or another. You may have seen us parked on your street servicing a neighbor’s plumbing needs, or maybe you’ve seen us driving through town on our way to a job. Our trucks stand out like no other – they are recycled ambulances that we outfit specifically to serve as plumbing service vehicles. Our trucks are fully-stocked with all the necessary materials and equipment to take care of our customers’ needs without needing to leave the job to pick up parts or equipment. This allows us to be efficient in our work and take up less time from our customers’ busy schedules, saving them time and money!
Our trucks, just like our name, are federally trademarked, so we are the only plumbing company in the nation who is legally allowed to use recycled ambulances as plumbing service vehicles. So you know if you see one of our trucks, you’re getting the real Plumbing Doctor®.
If you see one of our technicians on the road, feel free to wave!
What Are Your Business Hours?
• Our office is open 8:00am – 5:00pm, Monday through Friday. Our technicians are available Monday through Saturday for standard service and evenings and Sundays for emergencies.
Do You Give Free Estimates?
• At Plumbing Doctor®, we charge by the job, not by the hour, so we are able to quote you an EXACT price for the work you need done. An estimate is just that – an estimated price, so what you think you may be paying may actually double by the time you get the final bill. With Plumbing Doctor®, there are no surprises. You know exactly what you are paying before we even begin the work.
What Areas Do You Service?
• In California, we service the cities of Davis, Dixon, Fairfield, Marysville, Vacaville, Winters, Woodland, Yuba City and everywhere in between. In Nevada we service the Greater Reno area and Sparks.
Do You Offer Discounts?
• We offer the same low rate to all of our customers, with the exception of our Customer Care Program Members who receive an additional discount of up to 25%.
How Far In Advance Do I Need To Book An Appointment?
• In most cases, we are able to respond to your need the very same day you call.
Why Should I Use Plumbing Doctor?
• With Plumbing Doctor®, you will know you are getting the highest quality service, competetive rates, Up-Front Menu Pricing, and an established company that makes customer satisfaction our top priority.
Thank you for being so promp in fixing our pluming leak. You all were very quick to respond to a major problem. It was stressful for us to realize the cost and change that our home would go through. However CALEB and the crew were extremely patient and understanding of our situation kudos to them! We are learning to adjust to hot water all the time now. It will be interesting to see how the system works come winter. Thanks Again!
Of course trouble always happens on a weekend! Thank goodness for Ron and Robert from Plumbing Doctor…. from the moment I called I felt reassured my plumbing issue would be resolved. They were quite busy but kept me informed on when they could squeeze me in. They came when they said they would then promptly corrected my plumbing problem. I found them both friendly, knowledgeable, and very courteous… would I use them again? Absolutely! In fact just signed up for a customer care program for lifetime service check ups…
Wow! We had to replace our sewer main, which we have known for a couple of years now. We called Mark as we were impressed with his service the first time when we needed help with a clogged drain. All I can say is they are the most professional, timely, hardworking crew we have ever dealt with in all my dealings with plumbers EVER! They did exactly the job they had mapped out within the time frame they had predicted. The yard is back in shape like they had never been here. The price is very reasonable. Very impressed! We will definitely use in the future and I highly recommend Reno Plumbing Doctor.
Had to have our sewer lateral replaced. Half was done in the winter and the other half done this spring. I felt sorry for the guys having to work in the cold winter, but they were able to get that done within a week. It was only 3 hours out of that time that we were not able to use water in the house. They are hard workers, honest, good work and always on time.
My experience with Reno Plumbing Doctor was nothing short of satisfactory, the owner Mark understood my needs and exceeded them on site. Had a sewer repair a few weeks ago and no problems. Job was completed in reasonable time and comfortably priced.
I had to find IMMEDIATE HELP! I arrived from WA state to stay with my granddaughters. The internet was my only source since I was a “foreigner ” and the parents were gone. Had to totally depend on previous reviews and my initial phone call to ‘Plumbing Doctor.” There isn’t enough space and time to tell what I think of this company. From the lady that answered my initial call, to the two fellows that showed up to “save my day”. I wish I could take them all back to WA with me! Excellent customer service and prices. My kids will be in great hands with ‘Plumbing Doctor”.
Called Plumbing Doctor in the morning with an urgent repair (in a remote location). Plumbing Doctor (Ron and Robert) arrived within hours; immediately diagnosed problem and proposed solution; Incredibly their parts store in van included the rare part required to resolve my problem. Job completed within a half hour. Answered questions pertaining to other problems in my residence and other rental property. Gave information that helped plan a schedule of repairs. Offered a lifelong membership for a one time fee, that gave immediate reduction on pricing. Made a very generous offer of other work, for that same day, at low/no cost. I accepted lifetime membership and the deals were good enough to offset cost of membership in a few years, and then assure significantly discounted pricing for work at all my properties. I can without hesitation recommend this team from Yuba City that demonstrated professionalism and great expertise.
I recently had Jorge out to locate and repair a cold-water leak. I wanted to share with you that I found Jorge to have excellent people-skills and excellent work ethic. He was very accommodating to our requests and concerns. He was very carful not to damage our landscaping and worked very diligently to get the repair completeed. When the City of Davis Building Inspector came out he commented on the excelleent job the plumber did.
It was a very easy experience with Josh. The dispatcher got Josh out quickly and everything happended in minutes. Other plumbing companies stated they had to replace the entire faucet, but Plumbing Doctor was able to repair it. They saved me time and money.
We have been dealing with “white and pink gunk” in our water for many years. Mark Hardy came out and recommeded a scale stop system. Mark showed up with helpers and they completed many difficult tasks in an incredibly short period of time, while always maintaining an outstanding attitude for quality control. Now our water tates great and there is no scale.
My wife and I have been very pleased with the proformance of the Solahart water heater system you installed in our home. In October we were getting 130 degree water from the Solahart system without using our gas water heater. We were also impressed with the care you and your crew took not only installing the new system, but also in removing the old solar unit.
After 15 years of being consistently overcharged for shoddy plumbing work due to the fact that we have qwest plubing we had the good fortune to be referred to Pluming Doctor. Kyle was our technician and he was very pleasant, personable, quick and efficient. He took the time to explain and answer questions. We will not hesitate to call Plumbing Doctor for any future problems.
I would like to express my appreciation for the work completed at my house. Mark and the trenchless crew did a complete copper re-pipe. Me and my wife are very pleased with the results, clear water and a huge increase in the showers water-pressure. Why we wited so long to have this done, I don’t know.
I would like to express our appreciation for the manner in which a major plumbing problem at our rental property was handled by your company. Mark was extremely helpful throughout the process. He demonstrated the highest professional standards in identifying the problem areas and completing the repair. We would not hesitate to recommend your company to others.